Real-Time Shop Performance
PULSE gives your entire shop a live, high-level view of the metrics that matter most. Owners and MSOs get immediate clarity on profitability, managers stay aware of team performance, advisors see instant feedback on sales and hours, and technicians get a real-time look at their output and efficiency.
The Data Gallery
Choose how you see your data: full dashboards on the big screen, automated slideshows on the shop TV, instant notifications on your phone, or quick KPIs right in your browser.
Add a new dashboard
Dashboards
Build fully custom dashboards with gauges, charts, tiles, and tables. Every widget is resizable and repositionable. Create the perfect view for owners, managers, advisors, and technicians. Filter by person, time range, and more.
Add a new dashflow
Dashflows
Put your KPIs on the shop TV. Dashflows cycle through your dashboards automatically with smooth transitions, keeping your whole team engaged with live performance data without lifting a finger.
Add a new dashcard
Dashcards
Check your shop's performance from anywhere on your phone. Dashcards are mobile-optimized views of your KPIs. Quick, clean, and always in your pocket.
Add a new dashpanel
Chrome Extension
Open the PULSE side panel right inside Chrome while you work in your shop management system. Glance at live KPIs without switching tabs. Your data is always one click away.
Add a new pulse
Pulses
Schedule daily performance reports delivered straight to your phone or Slack channel. Pick the KPIs, choose the time, and let PULSE keep everyone informed, even when they're not at the screen.
Pre-built report library
Reporting
Access a library of ready-to-run reports organized by category — financial, employee performance, customer activity, and parts. Filter by date range, drill into details, and export what you need.
Historical KPI analysis
Trends
See how any KPI has changed over days, weeks, months, or years. Spot patterns, identify seasonal dips, and track long-term progress with interactive line and area charts.
Catch discrepancies early
Audit
Seven audit modules that continuously scan your data for issues — hours edits, excessive discounts, refunds, comebacks, efficiency gaps, thin parts margins, and carry-over jobs. Catch problems before they become costly.
AI assistant integration
Pulse MCP
Use the Model Context Protocol to pipe your shop data directly into Claude, ChatGPT, Cursor, or any MCP-compatible AI. Ask questions in plain English and get answers from your live KPIs, repair orders, and customer records.
On-prem data sync
Pulse Bridge
A lightweight Windows agent that syncs data from legacy shop management systems — R.O. Writer, Mitchell1, NAPA TRACS — into Pulse. Runs on your server, never exposes your database directly to the cloud.
Integrates With
Drag, drop, and resize widgets to build the perfect view for every role. Your dashboard, your way.
Immediate clarity on profitability across all locations.
Stay aware of team performance with live metrics.
Instant feedback on sales, hours sold, and close ratio.
Real-time view of output and efficiency metrics.
PULSE integrates with Tekmetric, Shop-Ware, and Google Maps Platform. We connect directly to their APIs for real-time data synchronization and location services.
Data updates in real-time via webhooks. The moment a repair order is created, updated, or posted in your shop management system, PULSE reflects the change within seconds.
Yes. PULSE supports multi-shop operators (MSOs). Connect multiple data sources and switch between them or view aggregate metrics across all locations.
Close ratio, total written sales, hours flagged, hours completed, effective labor rate, average RO value, car count, labor category breakdown, and many more. Each KPI can be filtered by advisor, technician, or staff member.
